by admin | Feb 3, 2016 | Blog
The question of “where is the contract?” often arises during any review or approval process. Many times the answer is that ‘Bob’ is reviewing it. Perhaps Bob never received his email, lost and/or deleted the email, accidentally spilled coffee on the paper copy someone put on his desk, or a million other things could’ve happened to prevent Bob from responding. Maybe Bob even forgot that he needed to get back to you. Without knowing if Bob ever received your request in the first place, would it be inconsiderate to already start nagging him about it? By automating your contracts’ workflows based on contract types or allowing for ad-hoc workflows to be created on the fly, Bob will no longer have an excuse for not getting back to you. Loosely defined, workflow automation means streamlining workflows to improve processes, increase efficiency, and maximize communication and collaboration. So, once someone in your company initiates a workflow and routes it to Bob, Bob will automatically receive an email alert as well as a task waiting for him when he logs into your contract management solution. Anyone looking to receive information about the status of the workflow can simply view the workflow history and see that Bob has received the task and has a certain amount of days to complete it by. So, what happens if Bob is lazy, out sick, or generally not available to answer the call of duty? Most contract management solutions allow for delegation or escalation if Bob still doesn’t respond. Based on Bob’s profile (usually synced with AD), he may have already predetermined who the lucky folks are...
